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19 Sep 2025 22:26
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      Home > News > Living & Travel

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights


    In the Auckland District Court the airline was in breach of the Fair Trading Act, for misleading nearly 100-thousand customers.

    The breaches were in regards to compensation for flight cancellations and delays.

    Jetstar claimed the Covid-19 pandemic caused it to lay off experienced workers and replace them with inexperienced staff who provided flyers with the wrong advice.

    © 2025 Newstalk ZB, NZCity

     Other Living & Travel News
     19 Sep: Concern over predatory parking companies after a man got a ticket for being in a park for eight seconds
     19 Sep: A belief the economic savings from Transmission Gully come from people taking quicker, more efficient trips
     19 Sep: Woolworths says it takes food safety responsibilities seriously, as it faces a hefty fine for failing to control a rat infestation
     19 Sep: Another jolt to the Nelson community, reeling already from blows to their regional economy
     19 Sep: Police have found the body of a 66-year-old Christchurch woman reported missing on Wednesday afternoon
     18 Sep: Retailers could soon be rolling out live facial recognition technology spotting repeat offenders
     17 Sep: Questions around the use of anonymous sources will be raised in a defamation case between Talley's and TVNZ
     Top Stories

    RUGBY RUGBY
    The Black Ferns are desperate to avoid another sloppy start heading into tomorrow's World Cup semi final against Canada in Bristol More...

    BUSINESS BUSINESS
    A belief the economic savings from Transmission Gully come from people taking quicker, more efficient trips More...


     Today's News

    		 Rugby:
    The Black Ferns are desperate to avoid another sloppy start heading into tomorrow's World Cup semi final against Canada in Bristol 21:57

     Entertainment:
    President Donald Trump told Catherine, Princess of Wales "you're beautiful" during his state visit to the UK 21:31

     Law and Order:
    Auckland Police have arrested a man for breaching bail, after finding him hiding under a car early this morning in Albany 21:17

     International:
    What to know about the Macrons' legal bid to prove the French first lady was not born a man 21:07

     Entertainment:
    Paul Newman's family have paid tribute to Robert Redford following his death 21:01

     Entertainment:
    Jimmy Kimmel's TV talk-show has been indefinitely pulled by ABC following his recent remarks about Charlie Kirk 20:31

     Entertainment:
    Ed Sheeran was "intensely unhappy" in the first decade of his career 20:01

     Entertainment:
    Ozzy Osbourne enjoyed a "great life" 19:31

     Entertainment:
    Simon Cowell thinks he's become soft as a talent-show judge 19:01

     Auckland:
    One person's been seriously injured after a truck crash involving three vehicles at Greenlane on Auckland's Southern Motorway shortly after 2.30 18:57

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