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4 Sep 2025 15:06
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  •   Home > News > Living & Travel

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights


    In the Auckland District Court the airline was in breach of the Fair Trading Act, for misleading nearly 100-thousand customers.

    The breaches were in regards to compensation for flight cancellations and delays.

    Jetstar claimed the Covid-19 pandemic caused it to lay off experienced workers and replace them with inexperienced staff who provided flyers with the wrong advice.

    © 2025 Newstalk ZB, NZCity

     Other Living & Travel News
     04 Sep: A property director has been hit with a 54-thousand dollar fine for illegally converting a property into an unsafe boarding house
     03 Sep: An Auckland Local Board chair is concerned children are using large nitrous oxide canisters
     03 Sep: Airline capacity's bouncing back more slowly than hoped
     02 Sep: Tactix captain Erikana Pedersen's unwavering in her belief the defending champions will remain competitive in next year's ANZ Premiership, despite losing seven players from their roster
     01 Sep: Relief for regional airlines, as they receive help to battle soaring costs
     31 Aug: The wild weather's causing major disruptions to ground operations at Auckland Airport
     31 Aug: A popular Auckland park is closing to the public - in anticipation of extreme winds
     Top Stories

    RUGBY RUGBY
    Emoni Narawa will replace Sevu Reece on the right wing for the All Blacks in Saturday's Rugby Championship encounter with the Springboks at Eden Park More...


    BUSINESS BUSINESS
    Ikea has confirmed it will open its first New Zealand store -- at Auckland's Sylvia Park -- on Thursday December 4 More...



     Today's News

    Accident and Emergency:
    Police are appealing for witnesses of a serious crash in Wanaka 14:57

    Entertainment:
    Kelley Wolf has been banned from contacting Scott Wolf and their three children 14:48

    Entertainment:
    Pink has contracted E. coli 14:18

    Law and Order:
    Details can now be revealed of the initial investigation - which led to a former deputy police commissioner facing charges for objectionable material 14:17

    Rugby:
    Emoni Narawa will replace Sevu Reece on the right wing for the All Blacks in Saturday's Rugby Championship encounter with the Springboks at Eden Park 14:17

    National:
    Australia’s economy shows best result in two years as consumer spending picks up 14:17

    International:
    Stage 11 of the Vuelta cycling race disrupted by pro-Palestinian protesters at the finish line 14:17

    Rugby League:
    The Warriors will keep a loose eye on tonight's NRL matchup between the Storm and the Broncos in Brisbane as the race for fourth reaches its climax 14:07

    Entertainment:
    Bindi Irwin is relocating to the United States to support her brother Robert 13:48

    Law and Order:
    A property director has been hit with a 54-thousand dollar fine for illegally converting a property into an unsafe boarding house 13:47


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