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14 May 2025 16:26
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      Home > News > Business

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers


    The bank scored 57 percent for customer satisfaction.

    Respondents expressed disappointment over fee interest, responsible lending and value for money.

    ANZ says internal research shows customer satisfaction levels are improving - and it's enquiring about how Consumer NZ's research was done.

    ANZ is New Zealand's most profitable bank.

    © 2025 Newstalk ZB, NZCity

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     Top Stories

    RUGBY RUGBY
    One-test All Black Brett Cameron's completed a remarkable comeback from an ACL rupture to be on the Hurricanes bench as they begin their run home to the Super Rugby playoffs More...

    BUSINESS BUSINESS
    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers More...


     Today's News

    		 Environment:
    One-test All Black Brett Cameron's completed a remarkable comeback from an ACL rupture to be on the Hurricanes bench as they begin their run home to the Super Rugby playoffs 16:17

     Entertainment:
    Danny Dyer plunged into a "spiral of madness" following the death of his mentor Harold Pinter 16:07

     Law and Order:
    DNA evidence sees British man’s murder conviction quashed after 38 years served 16:07

     Education:
    Lockdowns have lifted at three Nelson schools, that were shuttered during a Police response 15:57

     Entertainment:
    Richard Gadd has experienced "intolerable pressure" amid the success of 'Baby Reindeer' 15:37

     Law and Order:
    An LA judge has resentenced two brothers serving life in prison - with no parole - for murdering their parents in 1989 15:27

     Entertainment:
    James Middleton offered "unconditional" support to his sister Catherine, Princess of Wales during her battle with cancer 15:07

     Business:
    Kim Kardashian's court evidence included tears, forgiveness and details about how her life changed 'forever' 14:57

     Basketball:
    The Indiana Pacers will return to the NBA's eastern conference finals after wrapping up their semi-final series against the top-seeded Cleveland Cavaliers 14:57

     Entertainment:
    Jamie Lee Curtis is proud of her 41-year marriage to Christopher Guest because there were so many divorces in her family 14:37

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