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4 Sep 2025 7:17
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      Home > News > Living & Travel

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights


    In the Auckland District Court the airline was in breach of the Fair Trading Act, for misleading nearly 100-thousand customers.

    The breaches were in regards to compensation for flight cancellations and delays.

    Jetstar claimed the Covid-19 pandemic caused it to lay off experienced workers and replace them with inexperienced staff who provided flyers with the wrong advice.

    © 2025 Newstalk ZB, NZCity

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     01 Sep: Relief for regional airlines, as they receive help to battle soaring costs
     31 Aug: The wild weather's causing major disruptions to ground operations at Auckland Airport
     31 Aug: A popular Auckland park is closing to the public - in anticipation of extreme winds
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     Today's News

    		 International:
    Epstein survivors describe abuse as US Congress considers vote on releasing files 7:07

     Rugby League:
    Warriors coach Andrew Webster claims he never considered resting more players ahead of the NRL league finals 5:17

     Health & Safety:
    More staff on the way for Nelson Hospital, but it will be months before they start 5:17

     Law and Order:
    A view that the man accused of lighting the Loafers Lodge fire might have trouble with his insanity defence 4:37

     Politics:
    An Auckland Local Board chair is concerned children are using large nitrous oxide canisters 21:57

     Law and Order:
    A body's been found in the search for a Coromandel man missing for over a week 21:17

     International:
    China flexes military might with new weapons of war rolling down Beijing streets 21:07

     Health & Safety:
    A radiologist has told a Dunedin court an infant's rib fractures don't indicate abuse 18:37

     International:
    How travelling locally helped me overcome solo travel anxiety 18:17

     Rugby League:
    Warriors coach Andrew Webster anticipates another plot twist is coming in their bid to make the NRL's top four 18:07

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