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15 Feb 2026 1:17
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  •   Home > News > Entertainment

    Patients' records were "easily accessible" at the hospital being probed for an alleged "hack" into Catherine, Princess of Wales' private documents

    Three workers at The London Clinic are currently under investigation over claims that emerged on Wednesday (20.03.24) night they tried to access the 42-year-old's medical records, and are believed to have been suspended


    It's now been revealed a Care Quality Commission report concluded records were "stored securely" at The London Clinic, where Catherine stayed for nearly two weeks in January following abdominal surgery - and added in a report: "Staff kept detailed records of patients' care and treatment. Records were clear, up-to-date, stored securely and easily available to all staff providing care."

    The assessment, published in September 2021, added: "Patients' records were held in paper format and also electronically.

    "Paper based records were stored securely in clocked cupboards at the nurses' stations. Staff could access patient records easily.

    "We reviewed eight patient records across inpatient surgical wards and the pre-assessment unit. Patient records were detailed and staff had signed and dated all entries.

    "All inpatient records had care plans which identified all their care needs. Care plans had been reviewed when required."

    According to MailOnline, the unannounced CQC inspection took place in June 2021 after the watchdog "received information that gave us concerns about the safety and quality of services".

    Its report added: "Those concerns arose from several never events and serious incidents and numerous whistle-blowers around staffing and culture."

    The CQC report gave the clinic an overall rating of "good" but it found that leadership and governance required improvement.

    Bosses at the hospital have refused to confirm when they were first made aware of the allegation staff tried to snoop on Catherine's medical records.

    They also declined to confirm whether anyone had been suspended, or if any private information was accessed.

    © 2026 Bang Showbiz, NZCity

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    Entertainment:
    Lindsey Vonn is recovering after undergoing a third surgery following her frightening crash at the Winter Olympics 21:51

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    Environment:
    A warning for those in weather affected zones to be vigilant as it starts to get dark 21:17

    Skiing:
    Valentino Guseli thought he saw an 'omen from the shred gods' during the 2026 Winter Olympics halfpipe final 21:07

    Entertainment:
    Alfonso Ribeiro will "always be there" for James Van Der Beek's kids following the actor's death 20:51

    Entertainment:
    Authorities believe Savannah Guthrie's missing mother Nancy is still alive 20:21

    Entertainment:
    Bijou Phillips has launched an urgent appeal to find a kidney donor 19:51

    Entertainment:
    Stacy Keibler says it was a "gift from God" to be with James Van Der Beek in his "final days" 19:21

    Health & Safety:
    Two sailors have been hospitalised after a nasty crash between the Black Foils and France, forcing the cancellation of racing for the day at the Auckland Sail GP event 18:57


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