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20 Apr 2024 16:02
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      Home > News > Technology

    A budget mobile phone provider has entered the market but don't expect much in terms of customer service

    A budget mobile phone provider has entered the market but don't expect much in terms of customer service


    Kogan Mobile has up to 400-thousand customers in Australia and has now launched in New Zealand.

    Telecommunications Users' Association chief executive, Craig Young, says the company has no staff here.

    He says it uses bots - automatic software applications - to do its customer service.

    © 2024 Newstalk ZB, NZCity

     Other Technology News
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     14 Mar: A high-tech upgrade for a ferry service plying a Fiordland lake
     03 Feb: Ignoring work calls and emails after hours could soon become a legal right in Australia as political momentum grows to ensure people can unplug and unwind
     10 Jan: Conversation is Key: Kiwi women favour chat skills in online dating, survey shows
     02 Jan: More and more drug users and dealers are taking to social media to buy illegal substances
     28 Dec: The country's on track for the highest number of fines in a year, for using mobile phones while driving
     21 Dec: Two men have been charged with stealing equipment from telecommunications sites in the Far North
     Top Stories

    RUGBY RUGBY
    A midseason Super Rugby Pacific test awaits the Blues tonight when they host the A.C.T. Brumbies at Eden Park More...

    BUSINESS BUSINESS
    Demand for pet-friendly rentals are likely to rise with new changes to rental bonds More...


     Today's News

    		 Entertainment:
    Travis Kelce and Taylor Swift's Coachella weekend was "fun as hell" 15:40

     Rugby:
    A midseason Super Rugby Pacific test awaits the Blues tonight when they host the A.C.T. Brumbies at Eden Park 15:27

     Netball:
    Central Pulse midcourter Maddy Gordon admits the shadow of a possible merger with Australia's Super Netball and Netball New Zealand's broadcast talks with Sky are hanging over the ANZ Premiership 15:17

     Entertainment:
    Victoria Beckham has joked she taught David Beckham "everything he knows" about football 15:10

     Motoring:
    The first race of Supercars' return to New Zealand is about to hit the start line at the Taupo 400 14:57

     Entertainment:
    Nicki Minaj's husband has been granted permission to accompany her on tour overseas 14:40

     International:
    Solomon Islands PM Manasseh Sogavare retains seat as vote counting continues 14:17

     Entertainment:
    Kanye West is being investigated for battery after allegedly punching a man who "battered and sexually assaulted" his wife 14:10

     Law and Order:
    Police are appealing for information following a ram raid in Haumoana overnight 14:07

     Business:
    Demand for pet-friendly rentals are likely to rise with new changes to rental bonds 13:57

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