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27 Apr 2024 10:34
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      Home > News > Technology

    A budget mobile phone provider has entered the market but don't expect much in terms of customer service

    A budget mobile phone provider has entered the market but don't expect much in terms of customer service


    Kogan Mobile has up to 400-thousand customers in Australia and has now launched in New Zealand.

    Telecommunications Users' Association chief executive, Craig Young, says the company has no staff here.

    He says it uses bots - automatic software applications - to do its customer service.

    © 2024 Newstalk ZB, NZCity

     Other Technology News
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     14 Mar: A high-tech upgrade for a ferry service plying a Fiordland lake
     03 Feb: Ignoring work calls and emails after hours could soon become a legal right in Australia as political momentum grows to ensure people can unplug and unwind
     10 Jan: Conversation is Key: Kiwi women favour chat skills in online dating, survey shows
     02 Jan: More and more drug users and dealers are taking to social media to buy illegal substances
     28 Dec: The country's on track for the highest number of fines in a year, for using mobile phones while driving
     Top Stories

    RUGBY RUGBY
    Former England rugby captain Owen Farrell will play for a World XV team coached by former All Blacks coach Ian Foster in June More...

    BUSINESS BUSINESS
    A popular yoghurt pouch with kiwi kids is being recalled over fears the products may contain black plastic More...


     Today's News

    		 Rugby:
    Former England rugby captain Owen Farrell will play for a World XV team coached by former All Blacks coach Ian Foster in June 10:27

     Soccer:
    Dutchman Arne Slot is set to become Liverpool's next manager 10:07

     Technology:
    Why it's getting harder to tell AI-generated images from the real deal online 10:07

     Rugby League:
    The Punjab Kings have chased down a world record target in their Indian Premier League encounter against the Kolkata Knight Riders 9:27

     Accident and Emergency:
    At least 10 people have died and 11 are injured after a major fire at a guesthouse in Brazil's southern city of Porto Alegre 8:17

     Business:
    A popular yoghurt pouch with kiwi kids is being recalled over fears the products may contain black plastic 8:07

     International:
    China's young feeling the squeeze of cost of living are finding homes in older cities 7:57

     Rugby League:
    Parramatta's slumped to a fifth loss this NRL season, losing 32-18 to Manly at Brookvale 7:57

     Boxing:
    Kiwi boxer Mea Motu has won her non-title lightweight fight against Thailand's Noppaket Srisawas in Auckland 7:47

     Rugby League:
    Manly have piled more pressure on Parramatta after another second-half NRL capitulation condemned the Eels to a 32-18 loss at Brookvale 7:37

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